Policies

At PCC we endeavour to serve everyone to the very best of our ability. Driven by our company values, we are committed to providing a caring, responsive service that offers excellent value for money.

We promise to:
  • Deal with your enquiry promptly
  • Listen to you carefully
  • Treat you with humility and respect
  • Be honest and explain our decisions
  • Accept your right to complain
  • Apologise when we make a mistake, and put things right
  • Protect your personal data
  • Communicate in plain language
  • Be courteous at all times
Feedback

If you would like to make any comments about the service you have received from PCC, we would be pleased to hear from you.

As a headhunting consultancy, PCC does not engage in any activities that are likely to be directly detrimental to the environment. Nevertheless, we recognise that our business has an environmental impact, and we strive to balance our business aims with the need to be good stewards of the environment.

We promise to:
  • Purchase sustainable materials and products where possible
  • Recycle suitable materials
  • Donate unwanted goods/materials to good causes in order to minimise waste
  • Consume energy and materials carefully
  • Comply with all relevant environmental legislation

PCC seeks to promote the benefits of equality and diversity in all of its business activities. We treat everyone equally, irrespective of gender, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs or membership or non-membership of a Trade Union or spent convictions.

We promise to:
  • Select candidates fairly according to the agreed person specification
  • Never accept instructions from clients that might indicate an intention to discriminate unlawfully
  • Use language that is inclusive and without jargon
  • Adhere to all applicable legislation
  • Monitor working practices to safeguard against prejudice

At PCC we are dedicated to ensuring the health and safety of everyone who may be affected by our activities.

We promise to:
  • Provide, manage and maintain a working environment which is, as far as is reasonably practicable, safe, and in which risks to health are controlled
  • Ensure that the use, handling, storage and transport of items and substances are carried out safely
  • Carry out risk assessments for all appropriate activities
  • Give adequate information on relevant hazards to anyone whose health and safety might be affected by them
  • Keep up to date with best practice in relation to health and safety, and comply with all relevant legislation and authoritative guidance

This privacy policy sets out how PCC uses and protects any information that you give us when you use this website.

Visitors to our website

When someone visits this website we collect standard internet log information and details of visitor behaviour patterns. This tells us which pages are being visited and helps us improve our website. We collect this information in a way which does not identify anyone and we never make any attempt to find out the identities of those visiting our website.

Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect via the contact form on this website. We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. Those other websites are not governed by PCC’s privacy policy and we would encourage you to read the privacy policies on the other websites that you visit.

All PCC’s policies are reviewed annually. Last review January 2015.